All jewellery is beautifully packaged into a box and tied up with a ribbon.
A handwritten message can be included at no extra cost if required if you are sending this as a gift.
Items under £100 are dispatched by Royal Mail Signed For Service.
Goods over £100 are sent by Special Delivery.
Goods sent internationally are always sent using a tracked service.
The customer is responsible for all customs and VAT charges.
Postage charged at:
1st class signed for £5.55
Special delivery £7.65
If you are not completely satisfied with your item, it can be returned for refund or exchange up to 28 days from purchase, provided it is in perfect condition and in original packaging. You are responsible for the goods until they are safely received by Caroline Draper Jewellery. I would strongly suggest using a suitable tracked service
Please note: the customer is responsible for the return postage unless the item is faulty.
Exclusions for the above are for one-of-a-kind items when it is specified on the listing, and for bespoke commissions, returns are accepted on these only if faulty.
For hygiene reasons, earrings may only be returned if faulty.
Please contact email@example.com if you have any questions.