Returns policy

 

Items should be returned in perfect condition in the original packaging within 14 days of purchase. 

Items that have been personalised cannot be returned. 

Due to hygiene reasons, earrings cannot be returned or exchanged. 

If you are posting the item back to us, we recommend that you use a secure, traceable method and insure the item as we will not be responsible for loss in transit, it is a good idea to retain proof of posting. 

 

Postal and Customs charges

 

Free worldwide shipping 

 

Please be aware that international customers may be asked to pay customs charges. This is the customers responsibility and by purchasing from Caroline Draper Jewellery you are agreeing to pay these additional charges.